Trust & security
Who owns what, where your data lives, and who can reach it.
The questions procurement and IT ask before signing, answered in one place. If something you need isn't covered, ask us.
Two kinds of work, two sets of rules
When we build custom software for you, the code and its documentation are yours. When you subscribe to one of our ERP products, you license the platform while your data stays yours. The sections below explain what that means for ownership, hosting, access and testing.
Agreed per project, in writing
Hosting location, backup schedule and access arrangements depend on your infrastructure and requirements, so we agree them during discovery and record them in the contract or support agreement, rather than promising a one-size-fits-all setup.
Code, IP & data ownership
- Custom software
- You own the source code of custom software we build for you, along with its documentation.
- Licensed ERP products
- Our ERP products (real estate, HR, accounting, inventory, POS, supply chain) are licensed on subscription; the platform itself remains our intellectual property.
- Your data
- Data you put into our systems remains yours, whether the software is custom-built or licensed.
- NDA
- We sign an NDA on request before you share confidential details.
Hosting & data location
- Hosting
- We deploy on-premises on your own servers or on the cloud hosting you choose, whichever you opt for.
- Data location
- Agreed per project during discovery, based on where your servers or cloud region are.
- Backups
- Backup schedule and retention are agreed per project and set out in the support agreement.
Access control
- Application access
- Role-based access, with multi-factor authentication available and enforceable for your organisation.
- Our team's access
- Our team works only through accounts you create and approve.
- Removing access
- Because you control those accounts, you revoke access when someone leaves or the engagement ends.
Testing & certification
- Certifications
- We don't currently hold a formal security certification.
- Penetration testing
- Penetration testing can be arranged per project on request.
Need a security questionnaire completed?
Send it with your enquiry. See also our privacy policy.